About Us

U.P.V.C Aluminium and Steel Window and Door Repairs

Lets start by talking about why NW Window Repairs is completely different from any other double glazing company.

We will not try and sell you new windows and doors ! What we do is a completely different approach to the rest of the industry. We transform your existing windows and doors, and upgrade to be energy efficient, and with a higher locking security!

Neil White (Owner): I started working with my grandfather repairing pre war cast iron windows and also trained on steel crittell types. My father then took over the business and was the first generation to be fitting u.p.v.c windows in the 80s, I am now the third generation in my family to be in the window and door industry. I am taking a different approach to the rest of the double glazing industry, while I still love working on the old steel type windows and hold this very close to my heart I also want to offer something a little different to my u.p.v.c, aluminium customers . Seeing a lot of u.p.v.c being replaced for u.p.v.c, I thought with my knowledge of all the different window and door profiles I can offer a completely different service by transforming and renewing the original at a much cheaper cost than replacement.

 (Window and Door Technician): Neil works very closely with   his team members, passing on all his knowledge to them. In turn, they have quickly learned what parts will work with different profiles. we have  become a very close small team working together  . When Neil will be working on finding a part for a job, the team  has now been able to find and source parts for another project using Neils’ contacts and there own understanding of different profiles. Although Neil is still dealing with the aluminium steel sections, our team has become very good with the UPVC section, and this where our members expertise is becoming very valuable. We have found this in turn has been speeding up our process of turning jobs around much quicker, and we are now beginning to keep up with the demand we face.

Neil has explained on many occasions that his job is 85% knowledge and understanding of different parts and mechanisms, and 15% knowing how to fit the parts and if these parts will work with the hundreds of different window profiles on the market today.

At NW Window Repairs we have found ourselves going into London organically even though we were only advertising for Bedfordshire and Luton to work. We starting noticing that customers from London were having trouble finding people that could deal with the kind of issues they had, and the problem they were having with their window and doors. We were being contacted from outside our advertising area on many occasions, so decided to approach the market in London by opening up a 2nd address in Palmers Green for our future customers could find us locally.

From speaking with them, we found that a lot these customers where being told that that the final solution would be a replacement window or door.  We have been told on many occasions, that to find a window and door specialist who has actually been able to do what they advertise by repairing is very few and far between.

You will notice from our advertising that we are not a repair company that offers new installations. Our company is a repair and refurbishment company, and there have been many times where we have tried tracking down parts and found it’s no longer available and has become obsolete. We will go again from the beginning and find new mechanisms which will work with the profile you have, and at times found this can be a much quicker process.

For more information on what NW Window Repairs can do for you, visit our Services Page today: